Online Help Systems

Our specialty is in developing online Help systems. While predominantly used for describing software programs, a Help system can also deliver any set of electronic documents in a very organised way. For example, long documents such as a books, feasibility studies, or policies and procedures, can be very effective when published as a Help system. Readers find it much easier to navigate than one long electronic document.

The two main online Help systems we develop are:

  • HTML Help (*.CHM files)
  • HTML-based Help (*.HTM files)

(See Samples of work for some examples)

While we can write and format content directly, we prefer to make use of specialist Help Authoring Tools (HATs) such as Author-it. (See our Author-it Capability Statement.)

If your organisation has a specific tool which is used in-house, it's likely that we have some experience in its use. Contact us to see if we can provide a solution to your Help authoring requirements.

Other Documentation Services